What’s really going on for them?
Finding out what’s behind the words
We make so many assumptions when it comes to communicating with others. We have to, as we generally don’t have time to read between the lines. This leads to snap decisions and judgements. Much of the time, this is OK and no harm is done. However, if we make a snap decision that someone doesn’t like us, or is moody or ungrateful , or whatever… it is very unlikely that we will change our minds on this.
